Help center
How can we help?
Short guides to installing Moonbox, downloading tools and fixing common problems.
Getting started
Install Moonbox, sign in, pick your tools and make your first thing.
Downloads and disk space
How tool downloads work, roughly how big each tool is, and how to free up space.
Memory tiers
Why what Moonbox can make depends on your Mac's memory, and which tier your Mac is in.
Troubleshooting
Fixes for the most common problems with installing, signing in, downloading and making things.
Connect Moonbox to other apps (MCP)
Let Claude, Codex or another app that speaks MCP use Moonbox's tools on your Mac, and what that app can and can't reach.
AI labels on your creations
The content credential and metadata label Moonbox puts on everything it makes, what they say, what they never contain, and how to see them.
Licences and notices
Moonbox is built on open-source software and openly licensed AI models. Where to find their licences and notices, and what they mean for you.
About the beta
Moonbox is in beta: anyone can download it, no invite needed. What the beta means and how to tell us what you find.
Delete your account or download your data
See everything Moonbox's servers keep about you, download it as a file, or delete your account. What you made on your Mac is never on our servers.
Crash reports
What a crash report holds and never holds, why it's on by default, and how to turn it off in Settings › Privacy.
Reporting a problem
How to tell us about a problem from inside Moonbox: Send Feedback, Save Diagnostics, what to include, and what we never see.